Download Mxkey Team USB Devices Driver
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*Only compatible with Windows Vista/7/8/10 OS (Does not operate on Mac OS)
This article includes all of the software downloads. Navigate through the tabs to select the software you need, click on the red 'Click here' link to download the program of your choice.
Download Mxkey Team USB Devices Driver
Device Updater
OS Requirements: Windows Vista/7/8/10
*Used to download updates for GTX, BDX, X4, Livewire, ITSX
Click hereto download the Device Updater.
Make sure all devices are unplugged during the install process.
Livelink Gen-II
OS Requirements: Windows Vista/7/8/10
*Datalogging software.
Click hereto download Livelink Gen-II.
Make sure all devices are unplugged during the install process.
Advantage III
OS Requirements: Windows Vista/7/8/10
Click hereto download Advantage III.
Make sure all devices are unplugged during the install process.
Drivers
Windows 32bit drivers click here.
Windows 64bit drivers click here.
Install Instructions
If you installed the SCT device updater before you plugged the device in then this should be easy to fix.
With your device connected:
Open your computers Device Manager.
Look for a device that is not installed like one with a yellow exclamation mark. (Here is a screenshot of what you are looking for.)
If you see this, right click it and select update driver.
A new window should open up and give you the option to either automatically search, or browse for files.
Click browse for files
Navigate to the folder you downloaded, and select “Open”.
If you did this correctly, it’ll tell you your drivers have successfully been updated and once you click “OK” you should see something similar to the picture below.
Now your communication should work between the device and the computer. With most devices, you will want to unplug it and plug it back in and restart the device updater. Then click “Display Device Settings and Serial” and if the serial number shows up, it is communicating.
Update Agent for GT's
How do I update my Bully Dog GT Tuner?
Basic Steps to Update a GT Tuner
1. Run the Update Agent.
2. Connect the Micro SD card to your computer.
3. Choose the vehicle application and let the Agent search.
4. Click the Update button.
5. When the Update is finished, put the Micro SD card in the GT.
6. Update the GT Platinum from the SD card by choosing Update GT Software, or Update GT Firmware on the Main Menu. (option will be all the way at the bottom of the main menu.)
Detailed Steps to Update a GT Tuner
Where do I Find the Bully Dog Light Duty Update Agent for a Bully Dog Gauge GT Tuner?
To install the Bully Dog Light Duty Update Agent please open the following link. Then open and run the file.
- Open the update agent. Note: the tune will need to be uninstalled from your vehicle to update. You can check the vehicle is stock by going to show settings, the status will read “installed” or “not installed”
- Connect the SD with either the card reader or the GT itself and the USB cable
- Highlight the card in the update agent, and select “select device”
4. Select your device (40417, 40420, etc.) then select “download and upgrade”
5. Wait for the download to finish, you will see this message.
6. Select ok, then with the sd card in the device, go to change vehicle at the top of the menu, if it is the first time updating, and select your vehicle. Or go to update software at the bottom of the main menu to update with the latest files.
How do I update my Bully Dog GT Tuner?
Basic Steps to Update a GT Tuner
1. Run the Update Agent.
2. Connect the Micro SD card to your computer.
3. Choose the vehicle application and let the Agent search.
4. Click the Update button.
5. When the Update is finished, put the Micro SD card in the GT.
6. Update the GT Platinum from the SD card by choosing Update GT Software, or Update GT Firmware on the Main Menu. (option will be all the way at the bottom of the main menu.)
Detailed Steps to Update a GT Tuner
Where do I Find the Bully Dog Light Duty Update Agent for a Bully Dog Gauge GT Tuner?
To install the Bully Dog Light Duty Update Agent please open the following link. Then open and run the file.
- Open the update agent. Note: the tune will need to be uninstalled from your vehicle to update. You can check the vehicle is stock by going to show settings, the status will read “installed” or “not installed”
- Connect the SD with either the card reader or the GT itself and the USB cable
- Highlight the card in the update agent, and select “select device”
4. Select your device (40417, 40420, etc.) then select “download and upgrade”
5. Wait for the download to finish, you will see this message.
6. Select ok, then with the sd card in the device, go to change vehicle at the top of the menu, if it is the first time updating, and select your vehicle. Or go to update software at the bottom of the main menu to update with the latest files.
The peripherals certification program ensures USB peripherals (such as headsets, speakerphones, webcams, and monitors) offer rich audio or video quality. Certified devices work (plug & play) with no extra configuration required, and offer call control with Microsoft Teams and Skype for Business. The products provide a great experience for end users and administrators.
To explore devices tested and certified for Microsoft Teams, head over to the Teams store.
For more information about call control support with Teams, see control calls using a headset in Teams.
Tip
Looking for devices certified for Skype for Business? Head over to USB audio and video devices certified for Skype for Business.
Understanding certification categories
Download Mxkey Team Usb Devices Driver Updater
Users don’t need to replace previously certified devices when upgrading to Teams from Skype for Business. All certified devices are supported for Microsoft Teams and Skype for Business users, with only a few differences. Certification also provides further designation for certain device categories.
- Skype for Business certified with Teams upgrade Devices certified at this level were initially certified for Skype for Business. Microsoft has worked with device manufacturers to deliver the best Teams integration experience possible without any changes to the original hardware. The hookswitch button acts as a Teams button when not in a call, and may include more functions over time. Devices in this category may carry the Teams certification badge on marketing materials.
- Certified for Microsoft Teams Devices certified at this level indicate the newest devices certified, for a no-compromise Teams experience. These devices offer all of the benefits of prior certification and also include a dedicated Teams button with LED indicator. With most form factors, the Teams button will be an easy-to-find tactile button with the Teams logo. Microsoft continues to work with device manufacturers to deliver new value via firmware updates over time.
Special usage designations
- Premium Microphone for Open Office All headsets are tested to provide clear audio, but open office and other noisy environments pose a greater challenge. Headsets with this designation pick up the voice of the headset user but not transmit the sound of their neighbors.
- Meeting room size Shared devices such as speakerphones and cameras have a supported usage distance. Recommended distances may be different depending on the manufacturer. To give customers clear guidance, all shared devices are tested at certification against well-defined rooms sizes and noise environments.
Browse devices certified for Microsoft Teams.
End-user experience
New Teams certification benefits
- Dedicated Teams button and LED indicator light.
- User notification of events and alerts from the Teams client (for example, meeting starting, voicemail or missed call).
- Ability to activate the Teams client or respond to notification with a press of the button (for example, to join a meeting).
- Certification designed for extensibility (new device/client features to be delivered via firmware update).
Core certification benefits
- Automatic selection of default audio device and prioritization if multiple audio peripherals are present.
- Devices automatically register with the Teams client and are ready to use.
- Audio devices (for example, headsets, and speakerphones) offer:
- Basic call control across when used with a PC or a Mac device. Basic controls include answer/hang-up, mute/unmute, and volume control.
- Wide-band audio with no echo, distortion, or excessive glitches. Echo cancellation is also supported across devices.
- Video devices meet requirements for noise, color, image detail, jitter, latency, frame rate, and field of view.
Administrator Experience
- No provisioning required
- All devices support firmware updates to allow new features and performance improvements.
If you're a manufacturer and want to join the certification program, see How to Join for requirements and available programs.
Certified devices
Table Updated January 2021
| Manufacturer | Model | Qualified | Certified Program |
|---|---|---|---|
| Poly | Sync 40 speakerphone | 1/19/2021 | Certified for Microsoft Teams |
| Poly | Sync 40+ speakerphone with Poly BT600 USB Dongle | 1/19/2021 | Certified for Microsoft Teams |
| Yealink | UH34 Dual/Mono Headset | 12/23/2020 | Certified for Microsoft Teams |
| Yealink | MP50 USB Phone | 12/23/2020 | Certified for Microsoft Teams |
| Yealink | WH67 DECT Headset | 12/23/2020 | Certified for Microsoft Teams |
| Yealink | WH66 Dual/Mono DECT Headset | 12/23/2020 | Certified for Microsoft Teams |
| Yealink | WH63 DECT Headset | 12/23/2020 | Certified for Microsoft Teams |
| Yealink | WH62 Dual/Mono DECT Headset | 12/23/2020 | Certified for Microsoft Teams |
| EPOS/Sennheiser | Adapt 100 Series Headsets | 12/22/2020 | Certified for Microsoft Teams |
| Dell | Pro Stereo Headset - UC350 | 12/21/2020 | Skype for Business with upgrade to Microsoft Teams |
| Dell | Pro Stereo Headset - UC150 | 12/21/2020 | Skype for Business with upgrade to Microsoft Teams |
| Lenovo | Pro Wired VoIP Stereo Headset | 12/21/2020 | Skype for Business with upgrade to Microsoft Teams |
| Poly | Savi Office 7320 | 12/18/2020 | Certified for Microsoft Teams |
| Poly | Savi Office 7310 | 12/18/2020 | Certified for Microsoft Teams |
| Jabra | Evolve 75e Headset | 12/16/2020 | Skype for Business with upgrade to Microsoft Teams |
| Jabra | Evolve 65e Headset | 12/16/2020 | Skype for Business with upgrade to Microsoft Teams |
| Dell | C3422WE Monitor | 12/11/2020 | Certified for Microsoft Teams |
| Dell | C2722DE Monitor | 12/11/2020 | Certified for Microsoft Teams |
| Dell | C2422HE Monitor | 12/11/2020 | Certified for Microsoft Teams |
| Poly | Sync 20 + speakerphone with Poly BT600 USB Dongle | 11/9/2020 | Certified for Microsoft Teams |
| Poly | Sync 20 speakerphone | 11/9/2020 | Certified for Microsoft Teams |
| Jabra | Evolve 65t Headset | 10/31/2020 | Skype for Business with upgrade to Microsoft Teams |
| EPOS/Sennheiser | MB Pro 1 | 10/2/2020 | Skype for Business with upgrade to Microsoft Teams |
| EPOS/Sennheiser | MB Pro 2 | 10/2/2020 | Skype for Business with upgrade to Microsoft Teams |
| Jabra | Evolve 80 Headset | 8/23/2020 | Skype for Business with upgrade to Microsoft Teams |
| Jabra | Evolve 40 Headset | 8/23/2020 | Skype for Business with upgrade to Microsoft Teams |
| Jabra | Evolve 30 II Headset | 8/23/2020 | Skype for Business with upgrade to Microsoft Teams |
| Jabra | Evolve 20 Headset | 8/23/2020 | Skype for Business with upgrade to Microsoft Teams |
| EPOS/Sennheiser | Impact SC 660 with USB-ED CC 01 MS connector | 8/20/2020 | Skype for Business with upgrade to Microsoft Teams |
| EPOS/Sennheiser | Impact SC 630 with USB-ED CC 01 MS connector | 8/20/2020 | Skype for Business with upgrade to Microsoft Teams |
| EPOS/Sennheiser | Impact SC 260 with USB-ED CC 01 MS connector | 8/20/2020 | Skype for Business with upgrade to Microsoft Teams |
| Jabra | Evolve 75 Headset | 7/31/2020 | Skype for Business with upgrade to Microsoft Teams |
| Jabra | Evolve 65 Headset | 7/31/2020 | Skype for Business with upgrade to Microsoft Teams |
| Jabra | Engage 50 Headset | 7/31/2020 | Skype for Business with upgrade to Microsoft Teams |
| Avocor | WCD- AVW-6555 | 7/30/2020 | Certified for Microsoft Teams |
| Jabra | Evolve2 85 Headset | 7/17/2020 | Certified for Microsoft Teams |
| Bose | NC 700 Headset | 6/8/2020 | Certified for Microsoft Teams |
| Jabra | Speak 750 speakerphone with Jabra Link 370 USB Dongle | 5/21/2020 | Certified for Microsoft Teams |
| EPOS | Sennheiser Adapt 660 headset | 5/15/2020 | Certified for Microsoft Teams |
| EPOS | Sennheiser Adapt 560 Headset | 5/15/2020 | Certified for Microsoft Teams |
| EPOS | Sennheiser Adapt 460T headset | 5/15/2020 | Certified for Microsoft Teams |
| EPOS | Sennheiser Adapt 360 headset | 5/15/2020 | Certified for Microsoft Teams |
| Yealink | UH36 headset | 5/13/2020 | Certified for Microsoft Teams |
| Poly | Savi 8210 Office | 4/20/2020 | Skype for Business with upgrade to Microsoft Teams |
| Poly | Savi 8210 UC | 4/20/2020 | Skype for Business with upgrade to Microsoft Teams |
| Poly | Savi 8220 Office | 4/20/2020 | Skype for Business with upgrade to Microsoft Teams |
| Poly | Savi 8220 UC | 4/20/2020 | Skype for Business with upgrade to Microsoft Teams |
| Poly | Savi 8240 Office | 4/20/2020 | Skype for Business with upgrade to Microsoft Teams |
| Poly | Savi 8240 UC | 4/20/2020 | Skype for Business with upgrade to Microsoft Teams |
| Poly | Savi 8245 Office | 4/20/2020 | Skype for Business with upgrade to Microsoft Teams |
| Poly | Savi 8245 UC | 4/20/2020 | Skype for Business with upgrade to Microsoft Teams |
| Poly | Blackwire 5210 Headset | 4/20/2020 | Skype for Business with upgrade to Microsoft Teams |
| Poly | Blackwire 5220 Headset | 4/20/2020 | Skype for Business with upgrade to Microsoft Teams |
| Poly | Blackwire 7225 Headset | 4/20/2020 | Skype for Business with upgrade to Microsoft Teams |
| Poly | Voyager Focus UC | 4/20/2020 | Skype for Business with upgrade to Microsoft Teams |
| Yealink | CP700 | 4/13/2020 | Certified for Microsoft Teams |
| Jabra | Evolve2 65 Headset | 4/13/2020 | Certified for Microsoft Teams |
| EPOS/Sennheiser | Impact SC 30 | 4/9/2020 | Skype for Business with upgrade to Microsoft Teams |
| EPOS/Sennheiser | Impact SC 45 | 4/9/2020 | Skype for Business with upgrade to Microsoft Teams |
| EPOS/Sennheiser | Impact SC 60 | 4/9/2020 | Skype for Business with upgrade to Microsoft Teams |
| EPOS/Sennheiser | Impact SC 75 MS | 4/9/2020 | Skype for Business with upgrade to Microsoft Teams |
| EPOS/Sennheiser | Impact SC 75 MS EUL | 4/9/2020 | Skype for Business with upgrade to Microsoft Teams |
| EPOS/Sennheiser | Impact SC 230 USB MS II | 4/9/2020 | Skype for Business with upgrade to Microsoft Teams |
| EPOS/Sennheiser | Impact SC 260 USB MS II | 4/9/2020 | Skype for Business with upgrade to Microsoft Teams |
| EPOS/Sennheiser | Impact SC 630 USB MS | 4/9/2020 | Skype for Business with upgrade to Microsoft Teams |
| EPOS/Sennheiser | Impact SC 635 USB | 4/9/2020 | Skype for Business with upgrade to Microsoft Teams |
| EPOS/Sennheiser | Impact SC 660 USB MS | 4/9/2020 | Skype for Business with upgrade to Microsoft Teams |
| EPOS/Sennheiser | Impact SC 660 ANC USB | 4/9/2020 | Skype for Business with upgrade to Microsoft Teams |
| EPOS/Sennheiser | Impact SC 665 USB | 4/9/2020 | Skype for Business with upgrade to Microsoft Teams |
| Logitech | Zone Wireless | 4/8/2020 | Certified for Microsoft Teams |
| Poly | Voyager 8200 Headset | 3/26/2020 | Skype for Business with upgrade to Microsoft Teams |
| Logitech | Zone Wired | 3/26/2020 | Certified for Microsoft Teams |
| Jabra | Evolve2 40 Headset | 3/26/2020 | Certified for Microsoft Teams |
| Poly | Voyager 6200 Headset | 3/23/2020 | Skype for Business with upgrade to Microsoft Teams |
| Poly | Voyager 4245 Office | 3/23/2020 | Certified for Microsoft Teams |
| Poly | Blackwire 8225 Headset | 3/23/2020 | Certified for Microsoft Teams |
| Poly | Calisto 5300-M | 03/05/2020 | Certified for Microsoft Teams |
| Poly | Voyager 4210 Office | 03/05/2020 | Certified for Microsoft Teams |
| Poly | Voyager 4210 UC | 03/05/2020 | Skype for Business with upgrade to Microsoft Teams |
| Poly | Voyager 4220 Office | 03/05/2020 | Certified for Microsoft Teams |
| Poly | Voyager 4220 UC | 03/05/2020 | Skype for Business with upgrade to Microsoft Teams |
| Poly | Voyager 5200 Office | 03/05/2020 | Certified for Microsoft Teams |
| Poly | Voyager 5200 UC | 03/05/2020 | Skype for Business with upgrade to Microsoft Teams |
| Poly | Blackwire 3310-M | 03/05/2020 | Certified for Microsoft Teams |
| Poly | Blackwire 3315-M | 03/03/2020 | Certified for Microsoft Teams |
| Poly | Blackwire 3320-M | 03/05/2020 | Certified for Microsoft Teams |
| poly | Blackwire 3325-M | 03/05/2020 | Certified for Microsoft Teams |
| Poly | Calisto 3200-M | 01/27/2020 | Certified for Microsoft Teams |
| Crestron | CCS-UCA-MIC | 12/18/2019 | Certified for Microsoft Teams |
| Sennheiser | SP 30T | 12/05/2019 | Certified for Microsoft Teams |
| Polycom | Elara | 11/06/2019 | Certified for Microsoft Teams |
| Polycom | Studio Soundbar | 10/18/2019 | Certified for Microsoft Teams |
| Yealink | UVC30 | 10/18/2019 | Certified for Microsoft Teams |
| Jabra | PanaCast | 08/14/2019 | Certified for Microsoft Teams |